FAQ's

Frequently Asked Questions

Get clear answers to your questions about Click Send Money, our transfer process, exchange rates, fees, supported countries, and how your recipient receives their money.

How do I send money with Click Send Money?
It’s simple. Create your account, verify your identity, add your recipient, choose how you want to send, and confirm your transfer.
What ID do I need to send money?
You’ll need a valid government-issued ID to verify your identity. In some cases, we may ask for additional information to keep your transfer safe and compliant.
How will my recipient receive the money?
Your recipient can receive money through the available payout options for their country, such as bank deposit, cash pickup, or mobile wallet.
How fast will my money arrive?
We process transfers quickly, but delivery time can vary depending on the destination, payout method, banking hours, and verification requirements.
Need help with your transfer?
We’re here for you. Contact Click Send Money Support for help with your transfer, verification, payment, or payout. Our team is ready to assist you.