Legal
What cookies are, which ones we use on this website and in our app, and how you can control them.
Cookies are small text files placed on your device when you visit a website. They let the site remember your actions and preferences — such as login state, language or region — so you don't have to re-enter them on every page. We also use similar technologies such as local storage, pixels and SDK identifiers in our app; this policy covers all of them.
As a regulated money transfer business, some cookies are essential: they keep your session secure, help us detect fraud, and make transfers work at all. Others are optional and help us understand how the site is used, remember your preferences, or measure our marketing. Optional cookies are only set with your consent.
Required for the website to function and to keep it secure. They manage your login session, remember the state of a transfer in progress, protect against cross-site request forgery, and support our fraud- and bot-detection. Because the service cannot operate safely without them, they cannot be switched off.
Remember choices you make — language, send/receive country, currency, calculator amounts — so the site behaves the way you left it.
Help us understand how visitors use the site — which pages are visited, where journeys stall, and how fast pages load — so we can improve it. Data is aggregated and does not directly identify you.
Used to measure the effectiveness of our advertising and, where you consent, to show you relevant ClickSend Money offers on other sites. We do not use cookies to sell your data to third parties.
Some cookies are set by third parties acting on our behalf — for example analytics providers, advertising networks and fraud-prevention services. These providers may process data under their own privacy policies. We only allow third-party cookies that are necessary for the purposes described above, and optional ones only with your consent.
When you first visit, our cookie banner lets you accept or decline optional cookies by category. You can change your choices at any time via the "Cookie settings" link in the footer of every page. Declining optional cookies does not stop you using the service — essential cookies remain active because the service cannot run securely without them.
Most browsers also let you block or delete cookies through their settings — usually under "Privacy" or "Site data". You can block all cookies, block third-party cookies only, or clear cookies when you close the browser. Note that blocking essential cookies will prevent you from logging in or sending a transfer on this site.
We may update this policy when the cookies we use change or the law requires it. The current version is always on this page, and material changes will be reflected in the cookie banner so you can review your choices.
Questions about cookies or this policy: help@clicksend-money.com or 0800 048 2233. For how we handle personal data generally, see our Privacy Policy.